Confidentiality Policy
Effective Date: 19-09-2026
Last Updated: 19-09-2026
At NSC India, we understand that customers may provide sensitive personal, financial, business, technical and organisational information while using our corporate services, registration services, compliance assistance and documentation solutions
We are committed to maintaining the confidentiality of information entrusted to us and to using such information only for legitimate business, service-delivery, compliance and legal purposes.
This Confidentiality Policy explains how NSC India handles confidential information received from customers, clients, business partners and other persons in connection with our services.
This policy should be read together with the NSC India Privacy Policy and Terms & Conditions.
1. Our Commitment to Confidentiality
NSC India aims to protect confidential customer information and prevent unauthorised access, use or disclosure.
Subject to applicable law and the requirements of providing our services, NSC India will:
- Maintain the confidentiality of customer information.
- Use confidential information only for legitimate and authorised purposes.
- Restrict access to information on a need-to-know basis.
- Take reasonable measures to protect confidential information.
- Avoid using customer identity or confidential business information for promotional purposes without appropriate permission.
- Not knowingly sell customer confidential information as a business asset.
- Require relevant employees, professionals, contractors or service providers to handle confidential information appropriately.
2. What Is Confidential Information?
For the purposes of this policy, Confidential Information means non-public information provided to NSC India by a customer or obtained by NSC India in connection with providing services.
Depending on the service, Confidential Information may include:
- Personal identification information.
- Business and company information.
- PAN, GST and other registration details.
- Aadhaar or other identity documents where lawfully required.
- Bank and financial information.
- Tax and accounting information.
- Business plans and strategies.
- Pricing and commercial information.
- Customer and supplier information.
- Contracts and agreements.
- Proprietary documents.
- Technical information.
- Product and service information.
- Intellectual property information.
- Designs, concepts and business ideas.
- Marketing plans.
- Financial projections.
- Internal policies and processes.
- Login or application-related information provided for service purposes.
- Communications exchanged with NSC India.
- Documents and information submitted for registrations, licences, certifications or compliance services.
Information may remain confidential even if it is not specifically marked as “Confidential”.
3. Purpose of Using Confidential Information
NSC India may use Confidential Information only to the extent reasonably necessary to:
- Provide the services requested by the customer.
- Prepare applications, forms and documents.
- Process registrations and filings.
- Communicate with government departments and regulatory authorities.
- Coordinate with authorised professionals or service providers.
- Verify customer information.
- Complete compliance requirements.
- Provide customer support.
- Process payments and transactions.
- Maintain business and service records.
- Meet legal, regulatory or professional obligations.
- Protect the rights, property and security of NSC India and its customers.
Confidential Information will not knowingly be used for an unrelated purpose without appropriate authorisation, except where permitted or required by applicable law.
4. Limited Access on a Need-to-Know Basis
Access to confidential information within NSC India may be limited to employees, directors, authorised personnel, professionals, consultants, contractors or service providers who reasonably require the information to perform their assigned responsibilities.
Such persons may be required to maintain confidentiality and use customer information only for authorised purposes.
NSC India seeks to limit unnecessary access to sensitive customer information.
5. Disclosure to Service Providers
Some services may require NSC India to work with third parties or external professionals.
Depending on the nature of the service, this may include:
- Chartered accountants.
- Company secretaries.
- Advocates or legal professionals.
- Tax professionals.
- Certification agencies.
- Government-authorised service providers.
- Document verification providers.
- Courier and logistics providers.
- Payment processors.
- Technology and hosting providers.
- IT and cybersecurity service providers.
- Other vendors supporting service delivery.
Where confidential information is shared for legitimate service purposes, NSC India will seek to limit the disclosure to information reasonably necessary for that purpose and, where appropriate, require suitable confidentiality and data-protection obligations.
6. Disclosure Required by Law
NSC India may disclose Confidential Information where disclosure is:
- Required by law.
- Required by a court, tribunal or governmental authority.
- Required by a regulatory or statutory authority.
- Necessary to comply with a legal process, notice, summons or order.
- Necessary to prevent fraud, unlawful activity or misuse of services.
- Necessary to protect the rights, property or safety of NSC India, its customers or other persons.
Where legally permissible and reasonably practical, NSC India may take appropriate steps before making such disclosure.
7. Customer Authorised Disclosure
NSC India may disclose relevant information where the customer has provided valid consent or specific authorisation.
For example, a customer may authorise NSC India to provide documents or information to:
- A government department.
- A bank or financial institution.
- A regulatory authority.
- A certification body.
- A professional advisor.
- An authorised representative.
- Another service provider engaged by the customer.
Only information reasonably required for the authorised purpose should be disclosed.
8. Information That Is Not Confidential
Confidentiality obligations generally do not apply to information that NSC India can reasonably establish:
- Was already lawfully known to NSC India before receiving it from the customer.
- Is publicly available without any breach of confidentiality.
- Becomes publicly available through no unauthorised action by NSC India.
- Is lawfully received from another source without a confidentiality obligation.
- Is independently developed without using the customer’s Confidential Information.
- Has been expressly authorised by the customer for public disclosure.
- Must be disclosed under applicable law or legal process.
The fact that certain information is publicly available does not automatically make other related private information non-confidential.
9. Customer Identity and Brand Information
NSC India respects the confidentiality of customer relationships.
Unless authorised by the customer or otherwise permitted by law, NSC India will not intentionally use a customer’s:
- Name
- Logo
- Brand identity.
- Business information.
- Case details.
- Documents.
- Service information.
for promotional or marketing purposes in a manner that suggests an endorsement or public relationship.
Where NSC India wishes to publish a customer testimonial, case study, logo or similar promotional material, appropriate permission may be requested where necessary.
10. Protection of Business and Commercial Information
Customers may provide information relating to their business operations, including:
- Business models.
- Revenue information.
- Expansion plans.
- Investment plans.
- Marketing strategies.
- Pricing structures.
- Customer relationships.
- Supplier relationships.
- Product development.
- Operational procedures.
- Financial projections.
NSC India will treat such non-public information as confidential and use it only for legitimate purposes connected with the services or as otherwise permitted by applicable law.
11. Personal and Sensitive Information
Personal information and other regulated information received during service delivery will be handled in accordance with applicable privacy and data-protection requirements.
NSC India’s Privacy Policy provides additional information regarding:
- Collection of personal information.
- Use and processing.
- Data security.
- Data Sharing.
- Retention.
- Customer rights.
- Consent and communication preferences.
Where a particular law imposes additional requirements for handling personal or regulated information, NSC India will seek to comply with those requirements to the extent applicable.
12. Security Measures
NSC India takes reasonable organisational and technical measures designed to protect confidential information against:
- Unauthorised access.
- Unauthorised disclosure.
- Accidental loss.
- Unauthorised alteration.
- Misuse.
- Destruction.
- Other reasonably foreseeable security risks.
Security measures may include access controls, restricted permissions, secure communication practices, password protection, system controls and other safeguards appropriate to the nature of the information.
No electronic system can be guaranteed to be completely secure, and customers should understand that transmission of information over the internet carries inherent risks.
13. Confidentiality of Documents
Documents provided by customers for services may contain sensitive information.
NSC India may retain, process or store such documents for as long as reasonably necessary for:
- Completing the requested service.
- Maintaining service records.
- Meeting legal or regulatory obligations.
- Resolving disputes.
- Demonstrating compliance.
- Protecting legal rights.
- Meeting accounting or financial record requirements.
Retention may vary depending on the nature of the service and applicable legal requirements.
14. Communication Confidentiality
Communications between customers and NSC India may contain confidential information.
This may include communications through:
- Email.
- Telephone.
- Website forms.
- Customer support channels.
- Messaging platforms.
- Online portals.
- Other authorised communication methods.
Customers should avoid sending highly sensitive information through an unsecured channel unless specifically requested or authorised for service purposes.
15. Confidentiality and Government Applications
Many NSC India services involve submitting customer information to government departments, regulatory authorities or other statutory bodies.
Once information is submitted to an external authority, its handling may be governed by the policies, procedures and legal framework applicable to that authority.
NSC India cannot control the confidentiality practices of an independent government department, regulatory authority or statutory body.
16. Confidentiality and Third-Party Platforms
Some services may require the use of third-party websites, government portals, payment gateways or external technology platforms.
Where information must be entered or transferred through such platforms, customers acknowledge that the relevant platform may have its own:
- Privacy policy.
- Terms of use.
- Security practices.
- Data-retention rules.
- Legal obligations.
NSC India will seek to use such platforms only for legitimate service-related purposes.
17. Customer Responsibility
Customers are responsible for ensuring that information supplied to NSC India is:
- Accurate.
- Complete.
- Lawfully obtained.
- Authorised for sharing.
- Not knowingly misleading or fraudulent.
Customers should not provide confidential information belonging to another person or organisation unless they have the legal right or appropriate authority to do so.
18. Confidential Information of Third Parties
If a customer provides NSC India with information belonging to another person or organisation, the customer represents that they have the necessary authority to provide that information for the intended purpose.
NSC India may rely on the customer’s authority unless circumstances indicate otherwise.
19. Intellectual Property and Confidential Information
Confidentiality does not automatically transfer ownership of intellectual property.
Unless otherwise agreed in writing:
- Customers retain ownership of their proprietary information.
- NSC India retains ownership of its own systems, templates, methodologies, processes and materials.
- Use of confidential information does not grant either party ownership of the other party’s intellectual property.
Separate agreements may apply where intellectual property is specifically created, licensed or transferred as part of a service.
20. Return or Deletion of Information
Where reasonably appropriate and legally permissible, NSC India may return, delete or securely dispose of confidential information when it is no longer required for the purpose for which it was collected.
However, certain information may need to be retained because of:
- Legal requirements.
- Regulatory requirements.
- Accounting obligations.
- Dispute resolution.
- Record-keeping requirements.
- Fraud prevention.
- Security requirements.
Information retained for these purposes will continue to be handled in accordance with applicable obligations.
21. Data Security Incidents
If NSC India becomes aware of a security incident involving customer information, we may take reasonable steps to:
- Investigate the incident.
- Contain or mitigate the issue.
- Secure affected systems.
- Assess potential impact.
- Take corrective measures.
- Make notifications where required by applicable law.
The handling of personal-data breaches will also be governed by applicable privacy and data-protection requirements.
22. No Unauthorised Commercial Use
NSC India will not knowingly use a customer’s Confidential Information for an unrelated commercial purpose without appropriate authorisation.
Confidential customer information will not be intentionally sold as a customer database or disclosed for independent commercial exploitation, subject to disclosures permitted or required by law.
23. Confidentiality After Completion of Services
The confidentiality principles described in this policy are not limited only to the period during which a service is actively being provided.
Where information remains confidential after completion of a service, NSC India will continue to handle it according to applicable contractual, legal, privacy and security obligations.
24. Legal and Professional Obligations
Where NSC India engages professionals or service providers who are subject to professional confidentiality obligations, relevant information may be provided to them as reasonably necessary to perform the requested service.
Such professionals may have their own legal, ethical or regulatory obligations concerning confidentiality and information handling.
25. No Absolute Guarantee
NSC India takes reasonable measures to protect confidential information but cannot guarantee that information transmitted through the internet, telecommunications networks, third-party platforms or other external systems will always remain completely secure.
NSC India will nevertheless take reasonable steps appropriate to the circumstances to protect information within its control.
26. Breach of Confidentiality
If NSC India becomes aware of an unauthorised use or disclosure of Confidential Information within its reasonable control, we may take appropriate steps depending on the circumstances.
Such steps may include:
- Investigating the incident.
- Restricting further access.
- Taking corrective measures.
- Notifying affected parties where legally required or appropriate.
- Cooperating with relevant authorities.
- Reviewing internal security procedures.
The rights and remedies available to a customer will be subject to applicable law and any applicable agreement.
27. Confidentiality Agreements and NDAs
For certain projects or engagements involving particularly sensitive information, the customer and NSC India may enter into a separate Non-Disclosure Agreement (NDA) or other confidentiality agreement.
Where a separate written confidentiality agreement exists, its specific terms may apply to the relevant information or engagement, subject to applicable law.
28. Relationship with Privacy Policy
This Confidentiality Policy should be read together with the NSC India Privacy Policy.
The Privacy Policy primarily explains how personal information is collected, used, stored, shared and protected, while this Confidentiality Policy focuses more broadly on the protection of non-public customer and business information.
Both policies may apply to the same information depending on its nature.
29. Relationship with Terms & Conditions
This Confidentiality Policy forms part of the broader NSC India Terms & Conditions.
Where a specific written agreement, service agreement or NDA contains confidentiality provisions applicable to a particular engagement, those provisions may apply to that engagement, subject to applicable law.
30. Changes to This Confidentiality Policy
NSC India may update this Confidentiality Policy from time to time to reflect changes in:
- Services.
- Business processes.
- Security practices.
- Technology.
- Applicable laws.
- Regulatory requirements.
- Privacy and data-protection requirements.
The latest version will be published on this page with the revised Last Updated date.
Customers are encouraged to review this policy periodically.
31. Governing Law
This Confidentiality Policy will be interpreted in accordance with the laws applicable to the services and relationship between NSC India and the customer, subject to applicable jurisdictional requirements.
Nothing in this policy is intended to exclude or restrict rights that cannot legally be excluded.
32. Contact Us
For questions regarding confidentiality, customer information or information-security practices, please contact:
NSC India
Website: Website: [nscindiaportal.com]
Email: [[info@nscindiaportal.com]
Phone: [+91 9779 342 342]
Address: [Ram Singh Market, 3, Mcleod Road, Rani Ka Bagh, Canal Colony, Amritsar, Punjab 143001]
When contacting us regarding confidential information, please avoid including unnecessary sensitive information in the initial communication.
33. Final Statement
NSC India is committed to maintaining the confidentiality and responsible handling of information entrusted to us.
We seek to use customer information only for legitimate purposes, restrict access where appropriate, maintain reasonable safeguards and respect the confidentiality of our customers’ personal, business and proprietary information.
NSC India – Your Digital Partner for Corporate Services & Compliance.